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WHO WE ARE

Engaging Your Customers With Professional, Agile and Innovative Solutions

At Eminent4u, we’re the voice behind some of the largest companies around the globe. For number of years, Eminent4u has lead the way with dedicated Contact Centre and Business Process Outsourcing in the UK and has served a number of blue chip businesses. Our highly professional onshore and offshore solutions allow you to focus on the business of making your enterprise a success.

Leaders In Managing Customer Relationships

Your customers are at the heart of everything you do. At Eminent4u we’re an extension of your team, your ideals and your brand values. We’re the experts in managing customer relationships across a wide range of industries and we support all communication methods including phone, email, social media and multilingual services.

OUR APPROACH

Know, Prepare and Connect:

We work as an integral part of our clients business; respecting their culture and achievements, protecting their reputation, supporting their employees and committing to results-focused, risk-reward agreements. Our cooperative approach enabled us to have links with so many Internationals brands across the globe.

Lead & Grow:

We take lead in creating solutions for our clients. We know every organization is different and we work to understand individual priorities and develop innovative solutions that make a difference. Our focus on clients growth enable us to adapt quickly to their changing needs.

Deliver Correctly In Timely Manner:

Our clients are confident that we will deliver on our promises because we build service levels and continuous improvement commitments into our contracts. We map performance metrics to our clients business objectives, manage and improve service delivery precisely in timely manner throughout the lifetime of the partnership to guarantee real results.

OUR VALUES

Rooted in values, and empowered by people who work for us.

Bold

Bold is being surprising and distinctive. This is about coming up with new and exciting ideas that are practical and relevant to our customers.

Open

Open is about telling it like it is. We're never secretive, we talk to our customers openly and believe in providing complete transparency.

Trusted

Trusted is about understanding our customers and earning their trust. We're always helpful, supportive and responsive. And we never hide behind the small print.

Clear

Clear is about making highly complex matters simple to understand for our clients and customers.

Our People

Our Services

Training and Development

We know that overall success depends on having motivated, dedicated and skilled people who are able to grow with the business. That’s why, from day one, we invest in training and developing our employees at every level of the organization, from front-line customer-facing staff, to senior managers.

Growth

We believe in “Grow” model and committed to provide growth to our people at Eminent4u. As well as maintaining the highest standards for our clients, our ongoing coaching and mentoring ensure our employees continue to learn and grow "on the job", supporting their career development.

Developing leaders

We strongly believe in developing people from within the organization through:
1. Reward and recognition program that celebrate and showcase our employee’s success.
2.Development program designed to fit our culture and priorities, and linked to recognized qualifications and skills in the individual.
We are here to answer your questions 24/7

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